Privacy Policy

Introduction

Regal Solar Solutions, LLC, doing business as Regal Solar Solutions ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website regalsolarsolutions.com and use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when submitting an inquiry or form.
• Contract Information: Details about your solar contract, financing company, and the nature of your concerns that you choose to share.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Mobile Opt-In Data: If you opt in to receive text messages, we collect your mobile number and consent information.

How We Use Your Information

We use your information to:

• Respond to your inquiries and provide information about our services
• Process and review your contract review request
• Send you text messages if you have opted in (appointment updates, intake status, service-related communications)
• Improve our website and user experience
• Comply with legal obligations

SMS Consent & Mobile Information

If you provide your mobile number and opt in to receive text messages, we will use your mobile information solely to send you service-related communications as described in our SMS Terms & Conditions.

Your mobile opt-in data and consent will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share limited information with service providers who assist in delivering text messages, but only as necessary to provide this service.

SMS consent is not sold, rented, or transferred to any third party for marketing purposes.

Cookies & Analytics

We may use cookies and similar tracking technologies to collect usage data and improve your experience on our website. You can control cookie preferences through your browser settings. We may also use third-party analytics services to understand how visitors use our site.

Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and conducting business
• Legal Network Partners: If your matter may qualify for further review, we may share relevant information with independent consumer protection attorneys
• Legal Compliance: When required by law, court order, or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information. To exercise these rights, please contact us using the information provided below.